Contact information

Contact NIWNIW

You can also use our contact form for product, compatibility, order and return questions.

Business information

See our legal business name and registered office.

Help us assist you

For an existing order, include your order number and the email used at checkout. For compatibility advice, include the product name, equipment model, measurements and clear photos where useful. Do not send passwords, verification codes or full payment-card details.

Returns

Contact us before sending a return. Authorized returns are handled through a designated United States warehouse. We will provide the correct return instructions and address privately. Please review our Return and Refund Policy.